Terms & Conditions

Description of goods

Visual representations and descriptions on the web page are as accurate as possible, however as all the items in the Tamasyn Gambell range are hand printed, colours, prints and designs may vary between each product.

Pricing

Please note that all prices shown are in Pounds Sterling. Products sent by post are charged at current post office rates and are subject to change. You will be notified as to the total cost (including post and packaging) when making your transaction. All products are priced as marked on the site; however these prices may vary slightly from those of other stockists.

Making a Purchase

All goods are sold subject to availability. All online payments are processed by Pay Pal. Tamasyn Gambell does not store any of your credit card details on the site. Tamasyn Gambell also accepts Cheques. If this is the preferred method of payment, please send your order via email to hello@tamasyngambell.com, and send the cheque made out to Tamasyn Gambell. through the post with your cheque card number on the reverse, to Tamasyn Gambell, Studio E2H, Cockpit Yard, Northington Street, London, WC1N 2NP

No orders will be sent until the cheque/payment has cleared. All scarves remain the property of Tamasyn Gambell until paid for.

Receiving your order

All postage and Packaging rates are based upon Post office rates in Great Britain and are subject to change. Special delivery can be arranged if required. As we screen-print the majority of goods all scarves and homewares will take between 3 – 6 weeks to be delivered.

Duties and Import tax

All non UK purchasers are responsible for any duties and/ or taxes incurred at the point of entry into the destination country.

Damaged goods

To our knowledge Tamasyn Gambell will never dispatch damaged or faulty goods. Should you receive goods that have been damaged in transit please deal with the carrier where ever possible. Retain all relevant information and never sign for a damaged package, unless you clearly state on the delivery note the state it has reached you in. Please notify Tamasyn Gambell by email of any damaged goods.

Refunds and Exchanges

Tamasyn Gambell strives to produce the highest quality of product. In the case of customer dissatisfaction please contact the company via email within a week of receiving the goods and your request will be dealt with. You can either exchange the scarf for another design/color way or get an 80% refund. Should the goods be damaged a full refund or replacement will be provided. However no refunds will be made if the products have been used or is not in the same state as when it was dispatched. Post and packaging are non refundable unless the goods are faulty. If returning faulty or goods for exchange please gain proof of postage as any product lost in transit will remain your responsibility and cannot be held accountable to Tamasyn Gambell

Cancellations

Orders can be cancelled within 5 days of making an order.
Cancellations must be received in writing via email to hello@tamasyngambell.com

Copyright

Upon entering this site you acknowledge and agree that all images, products, text, photography and the aesthetic of the site and branding are protected by copyright to Tamasyn Gambell.